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Trusted Home Watch Services

At Hourglass Concierge, we offer comprehensive home watch and concierge services designed to provide peace of mind for vacation homeowners, frequent travelers, second homeowners, and busy professionals. As an insured, local company, we take pride in offering customized home care that keeps your property safe and well-maintained while you’re away.

Whether you own a vacation home or need help managing day-to-day tasks, Hourglass Concierge is here to cater to your needs, offering a full suite of personalized property management and lifestyle services.

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About

Welcome

How Can Hourglass Concierge Serve You

At Hourglass Concierge, our concierge and home watch services are designed to suit your specific requirements, ensuring that your property is well-maintained and looked after year-round. With a handyman on staff, a general contractor on retainer, and a team of trusted cleaners, we offer a full suite of property management services. From addressing minor repairs to overseeing full-scale renovations, you can trust us to keep your home in pristine condition.

We are your reliable touchstone for handling the quality, detail-oriented tasks that can’t be managed from afar. Instead of searching for service providers when issues arise, our strong partnerships with local business owners ensure that your needs are quickly addressed and expertly executed.

Allow us to handle the details, so you can enjoy more time doing what brings you joy. Scroll below to learn more about our customized services for second homeowners in Wilmington, Wrightsville Beach, Figure 8 Island, and the surrounding North Carolina coastal areas.

Meet the Owner

Emina is a UNCW School of Business Alumni. With a focus in Operations Management, Emina successfully founded and managed two businesses prior to dedicating her time to be a stay at home mom. It is by combining her passion for optimizing efficiency and care taking, that Hourglass Concierge was founded. As a wife, mother, and business owner who stays connected in the community, Emina enjoys her busy lifestyle and can relate to many of the challenges to maintaining life harmony that her clients face. She understands the importance of taking time for the parts that bring personal fulfillment. Whether she is diving into a good read, hunting for shark’s teeth, or spending time with her family, it is her desire to serve each of Hourglass Concierge’s clients in such a way that they can make the most of their time and pursue whatever brings them joy.

Concierge

Services

Personalized Home Watch

At Hourglass Concierge, our home watch services are tailored to meet the unique needs of each client. Leaving your home unattended for extended periods can lead to costly and stressful issues such as maintenance problems, security risks, or weather-related damage. We offer you peace of mind, knowing that an insured, trusted company is actively monitoring and caring for your home.

To help prevent potential problems, we conduct thorough inspections on a weekly, bi-weekly, or monthly basis, depending on your preferences. Our goal is to detect and address issues early, ensuring your property stays in excellent condition while you’re away.

With Hourglass Concierge, you can rest easy knowing your home is being looked after by professionals who are dedicated to protecting your investment.

Our comprehensive home watch checklist includes over 50 items which are inspected during every visit. Once our exterior and interior inspection is completed, we will email you an inspection report and work with you to address any issues and concerns that may arise. 

To learn more about how we can protect your second home on the North Carolina coast, email us today for a comprehensive list of our services and find out how we can help you manage your property with ease.

Vendor Liaison

At Hourglass Concierge, we take the hassle out of home repairs and upgrades by acting as your trusted on-site representative. We’ll oversee all aspects of the work, providing you with real-time digital documentation and updates so you’re always informed, even from a distance.

Don’t know who to contact? No problem! We have an extensive network of vetted, highly skilled tradespeople, including plumbers, electricians, and more, ready to handle any project. From small repairs to larger renovations, we ensure that all work is completed efficiently and to the highest standards.

With a handyman on staff, a general contractor and trusted cleaners as part of our team, we offer a full range of property management services. Whether it’s fixing minor issues or managing full-scale renovations, you can count on us to keep your home in pristine condition.

Arrival Set-Up

Want to make the most of your visit? We will freshen up your home, stock your fridge, and take care of anything else that will make you feel as though you never left.
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Departure Clean-Up

All you need to do is pack and leave. From clean up to seasonal lock down, we will take care of it all. Just let us know what your needs are.
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Additional Services

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Mail forwarding

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Receiving Packages

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Gift & Special Occasion Shopping

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Closet Organizing & Decluttering

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Interior Decorating

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Watering Plants

Testimonials

What Clients say about us

Client Reviews

Emina and her staff are fantastic and have seamlessly helped me manage my rental property in Carolina Beach from afar. I've called on a moment's notice and they've saved the day on more than one occasion. Communication and responsiveness is top notch and they are very friendly to work with. I would highly recommend them to anyone.
Melissa B.Carolina Beach
"Hourglass Concierge has been a lifesaver for me! They provide exceptional home watch services and have gone above and beyond to make sure everything is in order. They are professional, trustworthy and provide excellent communication. I highly recommend their services!"
Jacob P.Wrightsville Beach
"Emina has been a key holder to our condo for over a year. We live in Maryland and trust her to look after our second home while we're away. Her home watch service is proactive and dependable and always eager to help. Emina was able to find the right person to replace our garbage disposal and let the electrician in to do some re-wiring. She regularly checks on our property and eases our worries when we are away for an extended period of time. We highly recommend Emina and Hourglass Concierge."
Jackie & Tim BCarolina Beach
"I can't say enough nice things about Hourglass Concierge and Emina! From taking care of our trash/recycling, mail/packages, and checking on our sprinkler system that we worry about so much while we are away, she really does it all. We have so much peace of mind while we are away knowing our house is taken care of. She's trustworthy and always an amazing communicator. I'd trust her with anything in our home, and I really cannot recommend her enough!"
Kaitlyn G.Wilmington
We love Hourglass. They are always so professional, kind and quick to act. Look no more! They are the best.
Frank B.Carolina Beach
"Emina, You have been so thorough and communicative. Your attention to detail and quick communication made for a seamless transition during our move. Sleeping easier knowing you are taking care of our home. Thank you so much! "
Sharon E.Wilmington
Our realtor introduced us to Emina and we couldn’t be happier! Besides her being kind and personable, we are very confident in her reliability, her knowledge of homes, and her attention to detail. The pricing and billing process is straightforward and affordable and she’s very accommodating to our shifting schedule. We would highly recommend Emina and Hourglass Concierge Services.
Katie D.Waterford, Leland
I cannot recommend this Hourglass Concierge highly enough. If you are looking for a team that provides exceptional home watch services and truly cares about the safety and security of your property, then look no further than this exceptional team of professionals. They truly exceeded my expectations in every way, and I am confident that they will do the same for you.
Richard J.Kure Beach
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Get In Touch With Us

Did we leave something out? Don’t hesitate to call us and ask. 

email:
[email protected]
Phone:
(910) 294-0889

SErvice Area:
Carolina Beach, Kure Beach, Pleasure Island, Wilmington, Wrightsville Beach, Leland, Figure 8 Island, New Hanover County, Brunswick County

Currently Serving:
Del Webb, Riverlights, Inlet Watch, Porter's Neck Plantation, Landfall, Masonboro Sound, Pleasure Island, Seabreeze, Harbor Oaks

Copyright © 2023 Hourglass Concierge LLC – All Rights Reserved.

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