What is a home concierge service?
A home concierge service provides personalized property management and lifestyle assistance to homeowners, particularly for second homes, vacation rentals, and busy professionals. This includes:
Home watch services
Maintenance coordination
Seasonal preparation
Personal assistance & errands
How is a home concierge different from a property manager?
A property manager focuses on rental properties and tenant relations, while a home concierge specializes in personalized home care without rental management.
Who can benefit from home concierge services?
- Vacation homeowners needing regular property checks.
- Second homeowners who want peace of mind while away.
- Busy professionals needing household management support.
- Elderly homeowners requiring maintenance assistance.
- Frequent travelers and Snowbirds who want their home well-maintained.
What does your home watch service include?
We have a 60+ point checklist and offer weekly, bi-weekly, or monthly property inspections. Some of the items covered are:
Security checks (doors, windows, alarms).
HVAC & plumbing inspections (leaks, mold prevention).
Storm preparation & post-storm assessments.
Mail & package collection.
Emergency response coordination.
What if you find an issue during a home check?
If we detect an issue (e.g., leaks, security concerns, HVAC malfunctions), we will:
1. Notify you immediately with pictures and a report.
2. Arrange repairs using either our handyman or trusted local vendors (with your approval).
3. Oversee the repair process to ensure quality service.
Can you handle small repairs and handyman tasks?
Yes! We have a licensed handyman who can handle minor repairs like:
Light installations & painting
Plumbing fixes & leak repairs
General home maintenance
We also have a General Contractor on staff who can handle remodels and bigger repairs.
How can you help manage my vacation home?
Our vacation home concierge services include:
Pre-arrival preparation (cleaning, stocking essentials, adjusting temperature).
Guest concierge services (welcoming guests, managing cleaning services).
Post-departure checks (ensuring everything is secure after guests leave).
Emergency on-call services for urgent home issues.
Can you prepare my home for seasonal changes?
Yes! We provide seasonal preparation services:
🍂 Fall/Winter Prep: Outdoor furniture storage, HVAC winterization, storm-proofing.
🌸 Spring/Summer Prep: Pool setup, patio cleaning, AC maintenance.
Do you offer personal assistant services?
Yes! We provide personalized lifestyle concierge services, including:
Grocery shopping & pantry stocking
Dry cleaning & laundry pickup
Holiday & seasonal decorating
Pet care coordination
Errand running & scheduling
Can you coordinate house cleaning services?
Absolutely! We can arrange professional cleaning services on a regular or as-needed basis.
What areas do you serve?
We proudly serve Wilmington, Carolina Beach, Wrightsville Beach, and surrounding areas in North Carolina.
What happens in case of an emergency?
If an emergency occurs (e.g., water leak, break-in, storm damage), we:
1. Assess the situation & notify you immediately.
2. Take necessary action (e.g., shut off water, secure property).
3. Coordinate emergency repairs & on-site assistance.
Can you check my home after a storm?
Yes! We offer post-storm home inspections, ensuring:
No roof or window damage.
No flooding or water leaks.
All security systems are functional.
